Everybody’s Gotta Have Policies…

We work hard to keep the rules minimal but effective.

***Team BSR asks all of our guests to review our policies.***

 

Reservations

We require 72-hour notice when booking an online reservation. If you are attempting to book a reservation less than 72 hours from your arrival date, you must call 1-800-333-8007 to make a reservation with our BSR Team Member.

Reservations require a two night minimum stay for weekends. Holiday weekends are a three night minimum stay. A campsite reservation requires full payment at the time of reservation. A cabin reservation requires half of the payment at the time of reservation.

For pricing review our price sheet

We will start taking 2022 reservations, April 1, 2021

If you would like the downstairs to the Rock Castle and you do not have 13 guests, you will have to pay a cleaning fee of $100.00. This rule will take effect on reservations made starting April 1,  2019.

To make a Reservation, visit our reservations page.

 

Do not hesitate to ask for clarification on any of our policies. Our Team Members will be happy to answer any questions. 

Cabin Policy

Check in time is anytime after 4:00 PM. All guest must register at the store.  You are more than welcome to arrive prior to check in as we have many activities for you to take advantage of while waiting for check in time.  You will not have access to the cabin until 4PM, if you have items that need to be placed in a refrigerator/cooler please notify the store and we will be happy to accommodate you.  Cabin check out time is 11:00 AM.

All Cabins are non-smoking.

Check in time is 4:00 PM.  Check in times strictly enforced.

All cabin guests must register at the store to receive a resort pass.

UPDATE: As of 5/9/2021 we will allow pets in the cabins.  They must be 30 pounds or under and there is a 2 pet max per cabin; there will be a fee of $50.00 per pet per night. If you are found to have a pet in the cabin and have failed to register it upon arrival you will be charged an unregistered pet fee of $100 per night per pet.   Pets are required to be on a leash at all times.

If you have a unregistered guest, you will have to pay a fee of an additional person for the cabin. 

If you would like the downstairs to the Rock Castle and you do not have 13 guests, you will have to pay a cleaning fee of $100.00. This rule will take effect on reservations made starting April 1,  2019. 

Please make a note that we will start taking 2022 reservations, April 1, 2021.

Camping Policy

 

Camping check-in time is 2:00 PM.  All guests must register at the store and must obtain a Resort Pass. We will welcome you prior to check in time. Our resort has many activities you can take advantage of while you are waiting to check In.

Camping check-out time is 12:00 PM.  If your camper is left unoccupied past check out time, you will be charged for an extra day of camping.

If the camping site is reserved for another guest arrival and you have not yet vacated the camping site, your camper will be removed. You are welcome to pull your camper off the site and enjoy the resort and the many activities we have to offer before heading home.

We will start taking 2022 reservations on April 1, 2021. 

Campers who set up on the wrong site will be asked to move. If in doubt which site you are on, please ask a Team Member.  We ask for you not to set up on a vacant site without authorization from the store as the site may be reserved.

Management reserves the right to relocate any guests should the need occur.

All sites vary in size and shape and are equipped with a picnic table, fire ring and/or grill.

All campers must register at the store to receive a resort pass.

If you have a unregistered guest, you will have to pay a fee of an additional person on the campsite.

**All sites are allowed 2 cars per site. Other cars need to park in the overflow parking (Rodeo Arena area).

Camping/Cabin Cancellation

 

For Cabins numbers 3-27, Camper Units, Campsites, Float Trips, Trail Rides and Zip Line, you must cancel 14 days prior to your arrival. If you have reserved multiple cabins and want to cancel more than one reservation, cancellations must be made 30 days prior to your arrival date. 

There is a $25 service fee for cancelled cabin reservation. There is a  $10 service fee for cancelled camping reservations..

Cancellations for Cabin 2, Log Cabin, Rock Castle, Cabin 21, Cabin 22, Cabin 23 or Bunk House require a 30 day notice prior to your arrival.

Cancelling 2 or more cabins requires a 30 day notice prior to your arrival.

Cancellations made past the cancellation date forfeits your payment.

If you have reserved multiple cabins and want to cancel more than one reservation, cancellations must be made 30 days prior to your arrival date. 

Vehicle Policy

 

All vehicles including Golf Carts and UTVs must be registered at the Store. Any vehicles on premise without a pass will be escorted to the Store for proper registration.

UTV’s:

  • No-one under the age of 15 driving unless a parent is present.
  • No excessive speeding; you must obey the posted speed limits
  • No excessively loud UTV’s
  • All UTV’s must be parked at the camp site/cabin and off the roads by 10pm for the safety of all guests.
  • UTV’s must be registered at the time of check in and must have a car pass (this will be a different color that the normal car pass).
  • There will be a $25.00 fee for bringing UTV’s (this fee will be for the entire length of the stay, not per night)

Golf Carts:

  • No-one under the age of 15 driving unless a parent is present.
  • No excessive speeding; you must obey the posted speed limits.
  • All Golf Carts must be parked at the campsite/cabin and off the roads by 10pm for the safety of all guests.
  • Golf Carts must be registered at the time of check in and must have a car pass (this will be a different color than the normal car pass)

 

 

Activity Cancellation

 

Inclement weather for activities is up to the discretion of Blue Springs Ranch management.

Cancellation of an activity is 14 days prior to date of activity with a $10 cancellation service fee.  If it is after the 14 days it is non-refundable.  

If it is raining at our Resort through 12:00 PM on the day of your float, we will issue a raincheck for the floating portion of your reservation.  

A Rain Check is good for one year from the date issued for our activities or to the discretion of Blue Springs Ranch. 

Floating Age Limit

 

Age limit for floating is 5 years old.  We reserve the right to change age limits on children for floating at any given time due to conditions out of our control; for example water conditions and/or heat index/temperature.  When making reservations you must inform the booking agent of ages of children 15 & under.  If you do not inform us ahead of time of ages of children you may be turned away at the bus stop.

Raincheck/Weather Policy

 

Inclement weather for activities is up to the discretion of Blue Springs Ranch management.

If it is raining at our Resort through 12:00 PM on the day of your float we will issue a Raincheck (not a refund) for the floating portion of the reservation.  The raincheck is good for 1 year from the date issued and is good towards activities, camping or cabins.  The raincheck will be issued to the person that the floating reservation is listed under (1 raincheck will be issued).  We reserve the right to cancel floating due to high water, flooding and/or unsafe water conditions. If we cancel floating for any of these reasons you will receive a RAINCHECK (not a refund) in the amount of the floating reservation, the Raincheck will be valid for 1 year from the date it is issued.  We do not like to cancel floating, but we do want to keep all of our guests safe.

We do NOT issue Rainchecks for Camping or Cabins. 

 

Quiet Hours Policy

Blue Springs Ranch is a Family-Friendly River Ranch Resort. Please be respectful of neighboring campers. Our Quiet Hours are to ensure that our guests receive a peaceful night sleep in the outdoors. We will enforced quiet hours starting at 11:00 PM until 7:00 AMAll radios are to be turned off at 11:00 PM. Normal noise level is to be maintained all hours. Security will enforce quiet hours when necessary.

Guests that are repeatedly asked to adhere to Quiet Hours Policy will be escorted off the Resort grounds. If a camper next to you is being disruptive or inappropriate at any time, please mention this to Security or the Store Staff.

If you are ejected off the property for noise infraction or inappropriate behavior there is No Refund. This is Management’s decision.

If the Store is open and you have trouble locating Security, please tell us and we will contact Security for you. If it is after Quiet HoursSecurity will be patrolling the Resort grounds.

We do not have a strictly Adult area. Our Resort is Family Friendly campground. Please be RESPECTFUL.

If you have an emergency, the emergency phone number is posted outside the Store.

Pet Policy

 UPDATE: As of 5/9/2021 we will allow pets in the cabins.  They must be 30 pounds or under and there is a 2 pet max per cabin; there will be a fee of $50.00 per pet per night. If you are found to have a pet in the cabin and have failed to register it upon arrival you will be charged an unregistered pet fee of $100 per night per pet.

 Pets are required to be on a leash at all times.

 

Other Policies

  • No all night parties.

  • No loud music.

  • No foul language.

  • No fighting.

  • No fireworks.

  • No dirt bikes but Gators UTVs and golf carts welcome.

  • Please be courteous of the guests around you.

  • Firearms are not permitted on resort grounds.

  • Blue Springs Ranch reserves the right to remove disruptive guests from the premises. If you are not permitted to stay on the resort grounds, there is NO REFUND.

  • Campers who set up on the wrong site will be made to move.

  • Do not set up on a vacant site without authorization from the Store.

  • Management reserves the right to relocate any customers should the need occur.

  • We reserve the right to change your cabin/campsite due to unforeseen circumstances.

  • Cabin / Camping guests must remove trash from their site and transport it to the nearest receptacle.

  • Emergency & After Hours phone number is posted at the Store.

  • The gate closes during summer and is maintained by security guards.

  • Our gate hours vary during our off season and season hours.

  • If you are arriving late, please make arrangements with the Store for admittance after hours. Please call the Store for gate hours.

  • Limited WIFI is available throughout the resort. Charges may apply thru Blue Bit.